Employee Onboarding

I am a [hiring manager/HR specialist/recruiter] developing behavioral interview questions for a customer service role. Create 12-15 STAR-method behavioral questions that assess alignment with our company values: [specific company values] and evaluate key skills: [specific key skills required]. Include questions covering: conflict resolution and difficult customer situations, teamwork and collaboration scenarios, problem-solving and critical thinking, communication effectiveness, adaptability and learning agility, and demonstration of company values in action. Provide sample follow-up questions and what strong responses should include for each area.”